A public sector-based drama, observing what goes on behind the scenes in Healthcare, Education and Community Support - the internal battles, point-scoring politics and personel issues, from the recipiants to the management.

 

Series 1:

Haines Royal Infirmary is 4.5 million pounds in debt. Fran Cottrell must find faults, fix them - and save money. Tasked with winning the hearts and minds of the staff whilst combating bureaucracy, Fran faces an unexpected battle: The fight for her own job.